Terms and Conditions
By using this website, Seller must acknowledge and confirm they are the rightful legal owner of all supplies and/or other items sold or offered to be sold to iTONER . Seller must acknowledge they are the direct seller of all items and not representing any third party person, company or organization. iTONER may request proof of compliance or other documentation contained in these terms and conditions.
We may request such documentation when necessary. Any person selling or submitting product for purchase to iTONER must be of legal age or older in order to conduct business with us. In addition, all toner, ink or other product submitted to iTONER must have clear title (by selling to iTONER the seller confirms 100% legal ownership of product). By sending items to iTONER, you agree the surplus form submitted is 100% true. We can only provide free shipping for items that are first submitted to us via email or on the “Sell to iToner Form” form. If the form is filled out incorrectly, the offer changes. If a return of the items is requested; we will require payment to cover shipping both ways. Items received that are different than quoted, may negatively affect the total amount offered.
Full disclosure is required for an accurate quote. If we determine that full disclosure was not given for the entire offer we will adjust the quote to reflect what items, and their respective conditions, were actually received and send payment.
What iTONER Does Not Purchase
We do not purchase compatible, remanufactured or empty printer cartridges. Some indications that the toner or cartridge is a compatible model are as follows:
• generic labelling on the box
• text reading “Replaces (name of) Cartridge”
• the toner box is labelled “Compatible”, “Premium Replacement Toner” or “Remanufactured”
If your toner has any of these indications, we will not be able to purchase the item. Including these in your shipment will result in fees that will affect your payout total and will not be sent back to you.
We do not purchase expired ink cartridges. All ink cartridges must have expiration dates at least 9 months out. Ink cartridges that expire within 9 months will be discounted.
We do not purchase out of box or open box ink cartridges.
We do not purchase used or empty toner or ink cartridges. Including these in your shipment will result in fees that will affect your payout total and will not be sent back to you.
Upon arrival of your shipment our team will carefully inspect each item. Once the shipment has been approved you will receive a notification email and payment will be issued within 24 hours. Partially received or mismatched orders will have their payments delayed until they are either completed or adjusted by your iTONER rep to what was received.
We will apply appropriate payment terms to all orders we receive.
For those few vendors who we have agreed to pay up front, special terms apply. Such orders must be received within 5 business days of payment. After 5 business days the order is late. Excessive late or short shipments will result in us no longer paying up front. If we ever have to initiate a PayPal dispute or credit card charge back due to not receiving all the items we’ve paid for then we will not pay up front again. No exceptions other than a valid, verifiable late excuse such as weather or carrier delays.